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  1. AXS Help Centre ANZ
  2. Receive and Use Tickets
  3. AXS Mobile ID

AXS Mobile ID

  • How will I know my tickets have been delivered to my account?
  • Can I add my ticket to my phone’s wallet?
  • What if I lose my phone or it runs out of battery?
  • Does my phone need to be on local time?
  • I bought tickets as a gift for somebody - how do I give these to them if I am not attending the event?
  • What about the recent system of putting names on tickets – how does this work with AXS mobile ID?
  • I’ve bought resale tickets through another website for an AXS mobile ID event - will I still be able to enter?
  • What if my friends arrive later than me?
  • Why is AXS Mobile ID being launched?
  • Can I print my AXS Mobile ID ticket?
  • How do I use my AXS Mobile ID to enter the venue?
  • What happens if people do not have the ability to download the AXS App or have a smart phone?
Refund Policy

Customer Support Opening Hours

Monday to Friday 9am to 5pm (AEST)
Saturday and Sunday - Closed