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AXS Help Centre ANZ
Receive and Use Tickets
AXS Mobile ID

Articles in this section

How will I know my tickets have been delivered to my account?
Can I add my ticket to my phone’s wallet?
What if I lose my phone or it runs out of battery?
Does my phone need to be on local time?
I bought tickets as a gift for somebody - how do I give these to them if I am not attending the event?
What about the recent system of putting names on tickets – how does this work with AXS mobile ID?
I’ve bought resale tickets through another website for an AXS mobile ID event - will I still be able to enter?
What if my friends arrive later than me?
Why is AXS Mobile ID being launched?
Can I print my AXS Mobile ID ticket?

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Does my phone need to be on local time?

Yes - to help ensure entry, please ensure your phone is set to the country's time zone.

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Related articles

I bought tickets as a gift for somebody - how do I give these to them if I am not attending the event?
What about the recent system of putting names on tickets – how does this work with AXS mobile ID?
What if I lose my phone or it runs out of battery?
I’ve bought resale tickets through another website for an AXS mobile ID event - will I still be able to enter?
Can I add my ticket to my phone’s wallet?

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