Skip to main content

Sign in
Community
Submit a request

AXS Help Centre ANZ
Receive and Use Tickets
AXS Mobile ID

Articles in this section

How will I know my tickets have been delivered to my account?
Can I add my ticket to my phone’s wallet?
What if I lose my phone or it runs out of battery?
Does my phone need to be on local time?
I bought tickets as a gift for somebody - how do I give these to them if I am not attending the event?
What about the recent system of putting names on tickets – how does this work with AXS mobile ID?
I’ve bought resale tickets through another website for an AXS mobile ID event - will I still be able to enter?
What if my friends arrive later than me?
Why is AXS Mobile ID being launched?
Can I print my AXS Mobile ID ticket?

See more

Does my phone need to be on local time?

Yes - to help ensure entry, please ensure your phone is set to the country's time zone.

Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request

Related articles

I bought tickets as a gift for somebody - how do I give these to them if I am not attending the event?
I’ve bought resale tickets through another website for an AXS mobile ID event - will I still be able to enter?
How will I know my tickets have been delivered to my account?
What if I lose my phone or it runs out of battery?
Can I print my AXS Mobile ID ticket?

Customer Support Opening Hours

Monday to Friday 9am to 5pm (AEST)
Saturday and Sunday - Closed