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  1. AXS Help Centre ANZ
  2. Melbourne Park FAQs
  3. Buying and Managing Tickets

Buying and Managing Tickets

  • How can I book tickets?
  • What can go wrong if I purchase tickets from an unauthorised seller?
  • What should I do if I don’t think my tickets are genuine?
  • How do I access my tickets?
  • Do I need a mobile phone to access my ticket?
  • How do I know where my seats are located?
  • Can I safely and securely resell my tickets?
  • If an event is cancelled, am I eligible for a refund?
  • How can I book accessible tickets?
  • How can I make a group booking?
  • Can I get assistance with ticketing at the event?
Refund Policy

Customer Support Opening Hours

Monday to Saturday 9am to 8pm (AEST)
Sunday 9am to 7pm (AEST)