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  1. AXS Help Centre ANZ
  2. Melbourne Park FAQs

Melbourne Park FAQs

FAN HUB

  • Refund Policy
  • Opening Hours

Buying and Managing Tickets

  • How can I book tickets?
  • What can go wrong if I purchase tickets from an unauthorised seller?
  • What should I do if I don’t think my tickets are genuine?
  • How do I access my tickets?
  • Do I need a mobile phone to access my ticket?
  • How do I know where my seats are located?
See all 11 articles

AXS and Ticketek

  • What is AXS?
  • Why is Melbourne Park changing ticketing partners?
  • How do I know if my tickets are from AXS or Ticketek?
  • How do I know if my tickets are from AXS or Ticketek?
  • Do I need to download the AXS app?
  • I bought my tickets through Ticketek, but now I have AXS tickets. Are they still valid?
See all 15 articles
Refund Policy

Customer Support Opening Hours

Monday to Saturday 9am to 8pm (AEST)
Sunday 9am to 7pm (AEST)