Mobile tickets must be displayed on a mobile device for entry.
AXS tickets require a mobile phone to display your AXS Mobile ID for entry. Paper tickets, PDFs and screenshots will not be accepted as your AXS Mobile ID barcode refreshes every 60 seconds help to prevent fraud. Once you’ve downloaded the app and signed in to your account while connected to the internet, your AXS Mobile ID will be accessible offline.
Ticketek mobile and in-app tickets must be scanned directly from the Ticketek app or your phone’s digital wallet and cannot be printed or screenshotted. If you received a paper ticket from Ticketek, you can continue to use this for entry.
If you are unable to access your tickets on a mobile device at the event, visit the venue box office for support.