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  1. AXS Help Centre ANZ
  2. Robbie Williams Britpop 2026
  3. Troubleshooting & Support

Troubleshooting & Support

  • Why aren’t my tickets eligible for transfer?
  • Why can’t I access my mobile tickets yet?
  • I'm not able to login or create an account - Getting an error stating "Are you a real fan?"
  • Why do standing tickets show a row and seat number?
  • My tickets aren’t showing in the AXS App
  • I bought tickets from a third party. Are they legitimate?
  • I think I’ve been scammed.
Refund Policy

Customer Support Opening Hours

Monday to Friday 9am to 5pm (AEST)
Saturday and Sunday - Closed