Why can’t I access my mobile tickets yet? Ticket barcodes will be released closer to the event date. This delayed barcode delivery is part of our anti-scalping and security measures, helping to ensure ticket authenticity. Related articles My tickets aren’t showing in the AXS App Why can't I see my tickets in the AXS app? When will I receive my tickets? Why aren’t my tickets eligible for transfer? How do I get into the venue with AXS Mobile ID tickets?