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  1. AXS Help Centre ANZ
  2. Buying Tickets

Buying Tickets

Buying Basics, Resale, Accessible Seats, AXS Premium and more..

Buying Tickets

  • PayPal - Pay in 4
  • How can I buy tickets?
  • What fees are there when buying tickets?
  • How do I prepare for purchasing tickets? What do I need?
  • What is a Pre-sale?
  • How do I get a pre-sale password?
See all 13 articles

Ticket Order Help

  • I was relocated from my original seat location. Why has this happened?
  • Can I get a refund if my tickets don't arrive in the post?
  • I did not receive my email confirmation. Can I have it resent?
  • Can I exchange my seats for better ones if they become available?

Resale

  • What if the event is sold out of standard tickets?
  • How will I know if my purchase was successful?
  • Can I trust my resale tickets will work?

AXS Premium

  • How do I get my tickets once I complete my purchase?
  • What is the total price per ticket?
  • Are AXS Premium tickets sold for every event?
  • What is AXS Premium?

Accessible Seats

  • How do I purchase accessible seat tickets?
Refund Policy

Customer Support Opening Hours

Monday to Friday 9am to 5pm (AEST)
Saturday and Sunday - Closed