Buying Tickets

Buying Tickets

• How can I buy tickets?
• What fees are there when buying tickets?
• What is a Pre-sale?
• How do I get a pre-sale password?
• Why am I not offered any tickets when I can see they are still available?
• Is it safe to purchase tickets through Viagogo or another broker?

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Ticket Order Help

• I was relocated from my original seat location. Why has this happened?
• Can I get a refund if my tickets don't arrive in the post?
• I did not receive my email confirmation. Can I have it resent?
• Can I exchange my seats for better ones if they become available?

Resale

• What if the event is sold out of standard tickets?
• How will I know if my purchase was successful?
• Can I trust my resale tickets will work?

AXS Premium

• How do I get my tickets once I complete my purchase?
• What is the total price per ticket?
• Are AXS Premium tickets sold for every event?
• What is AXS Premium?

Accessible Seats

• What are accessible seats and who can use them?
• How do I purchase accessible seat tickets?