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  1. AXS Help Centre ANZ
  2. Buying Tickets
  3. Buying Tickets

Buying Tickets

  • PayPal - Pay in 4
  • How can I buy tickets?
  • What fees are there when buying tickets?
  • How do I prepare for purchasing tickets? What do I need?
  • What is a Pre-sale?
  • How do I get a pre-sale password?
  • Why am I not offered any tickets when I can see they are still available?
  • Is it safe to purchase tickets through Viagogo or another broker?
  • What does face value mean?
  • Why am I not able to pick my exact seat when buying a ticket?
  • Is my credit/debit card and personal information safe to enter on AXS.com?
  • What payment methods can I use when buying tickets?
  • What's a "Waiting Room"?
Refund Policy

Customer Support Opening Hours

Monday to Friday 9am to 5pm (AEST)
Saturday and Sunday - Closed