Accessible Seating Request
This is for patrons that require wheelchair access or have accessibility requirements or mobility issues.
Please keep in mind that not all venues or events have guaranteed accessibility options available. Check the event specific details on our website.
Submit your request
To arrange Accessible / Companion Card tickets please submit your request to AXS Customer Support via this form.
To process the booking, we will require the following details:
- Patron details - Full name, contact number, email, postal address
Event details (Date - Location / Venue - Artist / Event)
Requirements for the number of tickets (e.g. 1 x Wheelchair + Companion or 2 x Accessible Seats)
AU Customers only - Copy of the government issued Companion Card to be emailed through (If applicable)
An AXS Customer Support representative will process your request and confirm via email to arrange your purchase. A payment link will be sent to finalise the request and a confirmation email will be provided.
IMPORTANT NOTE: AXS Australia New Zealand will never ask you to send credit card details via email.