How will I know if my purchase was successful? You will receive a confirmation email soon after purchase, and another email as soon as the tickets are delivered to your AXS account and are ready to view in the app. Related articles I did not receive my email confirmation. Can I have it resent? How will I know my tickets have been delivered to my account? Can I trust my resale tickets will work? Why can't I see my tickets in the AXS app? What if the event is sold out of standard tickets?