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  1. AXS Help Centre ANZ
  2. Accessibility and General Questions

Accessibility and General Questions

Accessibility, Event Checklist and General Information about Events.

Accessibility

  • How do I purchase accessible seat tickets?
  • What are accessible seats and who can use them?

General Questions

  • How should I prepare for an event?
  • I can't access AXS.com or I can't log into my AXS account
  • How do I get into the venue with AXS Mobile ID tickets?
  • How does the system give fans security?
  • Customer Support Public Holiday Operating Hours
  • I have General Admission tickets - are there seats for this show?
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Refund Policy

Customer Support Opening Hours

Monday to Friday 9am to 5pm (AEST)
Saturday and Sunday - Closed