Can I leave a ticket at box office collection for a friend? At some venues, this kind of secondary service is offered, but it does vary from venue to venue. Please check with the venue box office to see if they are able to accommodate you. Related articles I can't login - how do I reset my password? Why can't I see my tickets in the AXS app? How do I create an AXS Account? When does Box Office Collection open and close? What if I lose my phone or it runs out of battery?