Can I contact the buyer directly? No – AXS handles payment and delivery so buyers and sellers remain completely anonymous. Buyers get tickets delivered straight to their AXS account, and sellers are transferred their money through AXS. Related articles How do I sell my tickets? How do I get paid for tickets I sell? I bought my ticket from another ticketing provider; will I still be able to sell it on AXS Official Resale? Why can't I see my tickets in the AXS app? Do I have to deal with the buyer when selling tickets?