Can I contact the buyer directly? No – AXS handles payment and delivery so buyers and sellers remain completely anonymous. Buyers get tickets delivered straight to their AXS account, and sellers are transferred their money through AXS. Related articles How do I sell my tickets? How do I get paid for tickets I sell? Can I use my money from my sales balance on AXS to buy tickets? Does it cost me anything to sell tickets? I bought my ticket from another ticketing provider; will I still be able to sell it on AXS Official Resale?