Why can’t I access my mobile tickets yet? Ticket barcodes will be released closer to the event date. This delayed barcode delivery is part of our anti-scalping and security measures, helping to ensure ticket authenticity. Related articles My tickets aren’t showing in the AXS App Why aren’t my tickets eligible for transfer? Can I get a refund if I can’t attend anymore? I did not receive my email confirmation. Can I have it resent? What is ticket protection?