What if accessible tickets aren’t showing on the map? If accessible tickets aren’t visible, this may mean the allocation is currently limited or sold out.You can still submit a request through the AXS Customer Support for review. Our team will check availability and contact you with the next steps. Related articles What if my accessibility needs change after purchase? Can I book using Companion Card? When can tickets be listed for sale with AXS? Can I add Ticket Protection post purchase? Can I resell my tickets?