What if accessible tickets aren’t showing on the map? If accessible tickets aren’t visible, this may mean the allocation is currently limited or sold out.You can still submit a request through the AXS Customer Support for review. Our team will check availability and contact you with the next steps. Related articles What if accessible tickets are sold out but general tickets are available? Can I book using a Companion Card? Who can I contact for specific accessibility questions? Can I exchange my seats for better ones if they become available? How do I purchase Accessible tickets?