Can I contact the buyer directly? No – AXS handles payment and delivery so buyers and sellers remain completely anonymous. Buyers get tickets delivered straight to their AXS account, and sellers are transferred their money through AXS. Related articles Does it cost me anything to sell tickets? Why is there a 10% cap? What is AXS Official Resale and how does it benefit fans? How do I sell my tickets? I no longer want to sell my tickets. How do I remove my listing?