How will I know if my purchase was successful? You will receive a confirmation email soon after purchase, and another email as soon as the tickets are delivered to your AXS account and are ready to view in the app. Related articles I did not receive my email confirmation. Can I have it resent? How will I know my tickets have been delivered to my account? What is Delivery Delay? Can I trust my resale tickets will work? How do I get into the venue with AXS Mobile ID tickets?