Does my phone need to be on local time? Yes - to help ensure entry, please ensure your phone is set to the country's time zone. Related articles I bought tickets as a gift for somebody - how do I give these to them if I am not attending the event? Do I need the AXS App to use my AXS Mobile ID? How will I know my tickets have been delivered to my account? What about the recent system of putting names on tickets – how does this work with AXS mobile ID?